Caliber Intermittent System Performance Issue

Incident Report for FRONTSTEPS

Resolved

Our Engineering team has been monitoring the performance of the Caliber application and has seen sustained service quality levels. This issue has now been resolved. We apologize for the inconvenience and thank you for your patience.

Posted Jun 19, 2023 - 10:06 MDT

Monitoring

Our Engineering team has identified the cause of the intermittent performance issue and have implemented a fix. We will continue to monitor the system to ensure sustained service quality. We thank you for your patience.

Posted Jun 18, 2023 - 23:08 MDT

Investigating

We have received reports of intermittent system performance issues within the Caliber application. Our Engineering team is investigating the issue and working to restore service quality as quickly as possible. Thank you for your patience.

Posted Jun 18, 2023 - 22:17 MDT

This incident affected: FRONTSTEPS Caliber (Caliber Servers, Caliber Desktop, Caliber Portal, Caliber Anywhere, Caliber Mobile, Caliber API, Email Service).